Monday, August 22, 2011

Not So Great Expectations

Its a commonly heard saying in business, "Under promise, over deliver." However, it seems like more and more REALTORs get a bad rap for promising the moon and failing to deliver. Why do you think that is? And isn't that flying in the face of the previously quoted conventional wisdom? As agents, our job is to get listings and buyers. Even better when we can get both, but are you promising something that you cant deliver? Personally, I feel it is a matter of integrity to offer only what you can provide. A put your money where your mouth is situation. If you offer something do it!! And throw a little bonus in on the side to sweeten the deal. Going the extra mile is what will make people come back to you for help in the future!

When it comes to buyers and sellers having expectations, one of the things that will help out immensely is "front loading". Meaning at the beginning be honest with your clients. Have a net sheet drawn up, show how much commissions will be. Be honest about closing costs and what the cost will be to sell the home. If you are in a tricky situation i.e. short sale, show them the cost to sell versus the cost to carry the mortgage for the home for however long they want to stay and wait it out. In 99% of cases in real estate, honesty really is your best policy!!

Wednesday, August 17, 2011

REALTOR.com YPN Blog #1 A Message to and from a new agent

For my first YPN Lounge blog, I thought about what a new agent who has been licensed barely six months could bring to the table that more experienced agents would want to read about. Then I realized that with my “newbie” status, I could share how the newbies on the block see the business!
As a new agent, I think one of the most important things for us to do is find someone who we see as a mentor. If you are able to cultivate a working relationship with them, all the better. If not, find someone in your office, company, or area who works in a style you admire and just watch how they succeed. Watch what they do and then try to do it one better. It was probably one person who invented the wheel, but look at all we do with it today! The same goes for something you see as success story — you do it too, and do it better if you can!!! (Unless it’s copyright infringement, of course.)
Personally, I have been extremely lucky in landing in a situation where I had a strong and intelligent woman to take the reins in our office and share what works. Having a proven producer take you under their wing is a great way to boost not only your confidence, but also your street credibility. Watch them. Copy their style. Do their grunt work! It will pay off in the end. You will, in turn, pick up their habits that put them where they are today. Also pay attention to the tips and tricks your company gives you. They wouldn’t push it if it didn’t work.
And to the experienced agents… be nice!!! The new kids, while not necessarily having their feet under them, are still your colleagues. We are still learning and doing the best we can. A good manager will help get some of the kinks worked out, but everyone should be able to remember the first contract they wrote or their first listing that got an offer! Hopefully we can all play nice in the sandbox together.